Privacy Policy

Updated April 9, 2026

1. Introduction

Onyx Glow Wellness (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our services, including mobile IV therapy, wellness treatments, and our website.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

  • Full name

  • Date of birth

  • Address

  • Phone number

  • Email address

  • Emergency contact information

B. Health Information (Protected Health Information - PHI)

  • Medical history

  • Current medications

  • Allergies

  • Treatment notes and IV therapy details

C. Payment Information

  • Credit/debit card details (processed securely through third-party payment processors)

D. Technical Information

  • IP address

  • Browser type

  • Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your information to:

  • Provide and manage IV therapy and wellness services

  • Ensure safe and appropriate treatment

  • Communicate with you regarding appointments and services

  • Process payments

  • Improve our website and services

  • Comply with legal and regulatory requirements

4. HIPAA Compliance

As a healthcare provider, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Your Protected Health Information (PHI) is:

  • Stored securely

  • Only accessed by authorized personnel

  • Used strictly for treatment, payment, and healthcare operations

5. Sharing of Information

We do not sell your personal information. We may share your information only in the following situations:

  • With licensed medical professionals involved in your care

  • With third-party service providers (e.g., EMR systems, payment processors)

  • When required by law or to protect safety and rights

  • With your explicit consent

6. Data Security

We implement appropriate safeguards, including:

  • Secure electronic medical record (EMR) systems

  • Encrypted data transmission

  • Limited access to sensitive information

Despite our efforts, no method of transmission over the internet is 100% secure.

7. Your Rights

You have the right to:

  • Access your personal and health information

  • Request corrections to your records

  • Request restrictions on certain uses

  • Request deletion of non-medical personal data where applicable

To exercise these rights, contact us at:
📧 contact@onyxglowiv.com

8. Cookies and Tracking

Our website may use cookies and analytics tools to:

  • Improve user experience

  • Analyze website traffic

You can adjust your browser settings to disable cookies.

9. Third-Party Services

We may use third-party platforms (e.g., booking systems, EMRs, payment processors). These providers have their own privacy policies, and we encourage you to review them.

10. Children’s Privacy


We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Our services are not intended for individuals under 18 without parental or guardian consent.

11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:

Onyx Glow Wellness
📧 contact@onyxglowiv.com
📞 203-769-9881